Gotahia helps retailers and online sellers, aka resellers, to grow their network of suppliers and source the products their customers want. Suppliers may be producers, importers, wholesalers or even retailers who have large quantities of goods and can sell at lower prices than the retail market price. Resellers buy from suppliers and sell to final consumers. It is free to join Gotahia as a supplier or as a reseller. On Gotahia, a supplier has a warehouse and products uploaded by a supplier can be accessed from the Gotahia store of all resellers. A reseller has a store and products uploaded by a reseller can only be accessed from their store. In this post, we will focus on how Gotahia works for resellers.
As a reseller on Gotahia, you will find products in your store that you can start selling for profit. You can buy those products from suppliers in bulk to get the best prices or you can start marketing the products without buying them first (when you get an order then you buy). In both cases, you need to first Connect with the suppliers of the product(s) you are interested in selling so you can communicate directly with them without any middleman. Though it is free to register and become a reseller, you first need to activate your store by paying for a subscription in order to connect with suppliers.
The very first step is to register on the website and become a reseller. Once you have done that, proceed to join the Telegram group where we have learning sessions to help you use Gotahia better and join the WhatsApp community to stay updated on news and suppliers.
After you become a Reseller and set up your Gotahia store, you will see products from suppliers in your store but you won't see prices until your store is activated. Pay for a subscription to activate your store then you will see two prices on each product, the price below is the supplier price and the one above is your own price that visitors to your store will see. Only you can see the supplier price in your store.
To connect with a supplier/warehouse (to get their contact details so you can do business directly with them), you need connection slots which can be acquired as part of your subscription or purchased directly. One connection slot connects you to one supplier. When you have connected to some suppliers, you can start marketing the products on social networks like WhatsApp, Instagram and Facebook or use online marketplaces like Jiji, Pocket App and Flutterwave store.
To buy a product that you found in your Gotahia store, either when you get an order or when you want to buy in bulk, connect to the supplier and do business directly with them. You need to have an active store with connection slots to connect.
Frequently Asked Questions
Is Gotahia a registered company?
Yes, we are registered in Nigeria as Gotahia Technologies Limited. Our registration number is RC 1809909.
Who are suppliers?
Suppliers are normal business people doing business in major markets within Nigeria. They’re usually wholesalers or importers. As they sell in their shops, they also send their products to the Gotahia platform to make more sales.
Click here to see some suppliers introduce themselves.
Where are the suppliers based?
Our suppliers are in various parts of Nigeria but most of them are based in Lagos. The Gotahia team visits major markets, meet these suppliers in their shops and onboards them into the platform.
Can a supplier handle shipping for me?
Yes, they already have other customers who they do that for. When you connect to a supplier, they see you as their customer and can send your goods to any location you want, as far as you cover the delivery fee. If your delivery is within Lagos, you can use Sendstack. Check them out. If you register on Sendstack, use the referral code 92L1VYKE
Should I connect to a supplier before I market their products?
Yes. If you like the products from a supplier, connect to them so you can easily communicate with them and also get informed of their new products when it arrives. But nothing stops you from marketing a supplier's products when you have not connected, just that you may not be able to provide more information about the product when a customer asks.
What does it mean to connect to a supplier?
It simply means going to the supplier’s warehouse page on Gotahia and clicking on the Connect button. That will reveal the contact details of the supplier and we will send the supplier a text message with your contact details to introduce you. Only resellers with an active store and connection slot can connect to suppliers.
What should I do after connecting with a supplier?
Remember they are serious-minded business people who use Gotahia as another means to make sales. Introduce yourself as a reseller on Gotahia and tell them what you want to buy and what quantity. Ask them to add you to their WhatsApp group or broadcast list so you can see more of their products to easily market them. If they don't respond quickly, be patient as they may be busy with customers in the shop or with something else. Reach them via phone calls if they are not responsive on WhatsApp.
How much does a subscription cost?
Subscription plans start from N500 only. Subscriptions may come with connection slots, read the details on the plans before you choose. You can do the monthly subscription plan or a quarterly plan which saves you up to 17%.
SIDE NOTE: On Gotahia, you're building your own business, Gotahia is just helping you find products and suppliers. This means you'll make your own decisions on how to run your business. Gotahia doesn't impose anything on you, instead, it gives you the flexibility to choose how to operate.
Should I add my profit before advertising a product?
Yes. In your Gotahia store, your chosen percentage commission has already been added to the supplier price. You can see two prices: the price below is the Supplier price and the one above is your price. Visitors to your store can only see your price. Share your store link with potential buyers as they will only see your price.
This is your business, we don't give you a commission for selling, instead, you choose how much profit you want to make. In our WhatsApp groups, we sometimes post the prices from the supplier. That is your cost price. Add your profit to that price before advertising.
When a buyer orders a product from me, what do I do?
There are 2 ways to fulfil an order. Connect with the supplier and they can help you deliver to your buyer OR you order from Gotahia. If you have connected with the supplier, ask for the buyer’s location and confirm the delivery amount from the supplier. Add the delivery amount to the product amount (which should already include your profit). That’s the total price the buyer will pay you. Collect payment from buyer, remove your profit and send the rest to the supplier. If you wish to order from Gotahia, reach us on WhatsApp.
How will I get the goods when I order?
If you provide a delivery location, the goods will be sent to that location. Also, you can choose to pick it up from the supplier's shop so you don't pay any delivery fee at all.
When a customer places an order in my Gotahia store, does Gotahia deliver directly to the customer?
For now, a customer has to contact you to place an order. Your contact details are in your Gotahia store. When they contact you then you can decide how to deliver the product to them.
How would buyers make payment considering trust issues?
We believe your customers trust you so they should easily make payment to you. There are other platforms you can list your products so that buyers can pay you with some trust since they'll pay with escrow. Examples are Pocket by Piggyvest and Flutterwave store.
Do I have to get money from my customer and pay the supplier?
Yes, when a buyer places an order, collect the money from them including the delivery amount once you can confirm it. This is your business remember, the buyer should not even know that you’re not the one delivering it. When you have collected the money, take your profit and send the cost price to the supplier.
Who pays the shipping fees?
Shipping or delivery fee will always be paid by the buyer. Before you conclude on the total price of a product with the buyer, ask for their location then confirm the delivery fee to that location. Add the delivery fee to the product price and that is what the buyer should pay you.
Must the delivery fee be included in the money sent to the supplier?
No, there are other ways to deliver. You are running your business here so you can decide how to deliver your customer's order. You can use a delivery service like Sendstack if the delivery is in Lagos or send the delivery fee to the supplier and let them deliver. But it is NOT a must that the supplier will handle the delivery.
Is it possible to buy a product without connecting to the supplier??
Yes. You can order from Gotahia if your delivery location is in Lagos. Just send us the delivery location and we will contact the supplier, tell you the delivery amount and get the product delivered to the location. This costs a service charge of $1 only.
How and when do I pay the suppliers? Is it pay on delivery?
Most times, you have to pay them before they ship the product but some suppliers may accept pay on delivery. In any case, they will send you their own account details and you can send payment directly to them.
Are your suppliers verified?
Some suppliers are verified. You will find the blue check mark close to their name if they are verified. This means one of 3 things:
They have undergone our verification process using a valid ID card
Gotahia or one of our resellers have successfully done business with them
We have visited their shop.
If you don't feel comfortable making payment to any supplier, we can help. Reach us on WhatsApp.
Some suppliers don't have any product in their warehouse, Why?
This happens when a supplier has not uploaded new products for a long time. By default, any product older than 3 months becomes "out of stock" automatically and can no longer be seen on your Gotahia store, the supplier has to make it "in stock" again. But some suppliers may not log into their warehouse for a long time so all their products become "out of stock" and nothing shows in their warehouse.
Who does the advertising of goods in my store?
You do. Remember this is your business so you should market your products. You can sell on WhatsApp, Instagram, Facebook or even on platforms like Jiji, Pocket App or Flutterwave Store.
How can I get a Gotahia store and start selling online?
You can do so by following these 3 easy steps:
** Set up an account **: Become a reseller on Gotahia, choose your preferred categories and activate your store.
Start selling to consumers: You will get a customisable online store that serves as your business website so share the link with your customers. Your customers can see your products when they visit your store. They can find other products by searching or navigating the categories.
Connect with suppliers: Connect with suppliers of the products you wish to sell to get their direct contact details and access more of their products. You may wish to buy in bulk or work with the supplier to dropship when you get orders.
Gotahia is the easiest and most profitable way to start or grow your own business online. You have access to large variety of products and to the suppliers of those products.
Watch our Reseller onboarding videos for more information on how to use your Gotahia store. Do you have other questions? send us a DM on WhatsApp.